Please only click PLACE ORDER once to avoid duplicate charges. Please review your order carefully. Once submitted, your order cannot be modified. Orders received after 1pm EST will be processed the following day & ship 2-3 days after that.
The freight charge you see here is only an ESTIMATE. The actual UPS charge PLUS a small handling charge is what will be applied to your order. All regular in-stock items will ship within 2-3 days of the order being received by us, via UPS ground unless otherwise specified. Orders over $300 will have insurance added to the freight charge. Our catalogs and/or color cards will be shipped via regular mail (at a much lower cost than what is shown here).
Orders with future ship dates will be shipped & billed on that date. We will not call to confirm. Contact us at any time up until 48 hrs prior to ship date to change or update the order.
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We will make every effort to ship your order complete. We will not back order hanks. We will back order cones upon request.
Jagger Spun stands behind the quality of our products and will gladly refund payment for any yarn which is defective. If for any reason you are dissatisfied with your order, please contact us at 1-800-225-8023 within 60 days and we will be happy to process your return or exchange. There will be a 10% re-stocking fee on orders returned within 60 days. Any returns over 60 days MUST be pre-approved & will be subject to an additional re-stocking fee. Orders over 100 lbs will be charged a 20% re-stocking fee.
PHOTO / COLOR DISCLAIMER:
The cone & skein photos that are shown on this website have been provided to give you a visual representation of the colors available. However, due to variations in a user’s monitor settings, color printing settings and photography lighting sources, we cannot guarantee that items you receive will be an exact match to the colors represented on this site.